Booking & Payment Policy:

  • A 50% advance payment is required to confirm the booking.
  • The remaining 50% balance must be settled 48 hours before check-in.
  • Payment confirmation will be sent via email upon successful transaction.
  • A 2% convenience fee applies to payments made via credit or debit card.
  • Payments made through UPI, RUPAY, IMPS, NEFT, and RTGS are exempt from this charge.
  • All bookings remain tentative until payment is received and acknowledged.

Cancellation & Refund Policy:

  • Cancellations made 14 days or more before arrival will receive a full refund.
  • Cancellations made within 14 days of check-in will incur 100% of the booking amount.
  • No-shows will be charged the full booking amount, and no refund will be processed.
  • Refunds (if applicable) will be processed within 30 days from the cancellation date.

Early Departure Policy:

  • Guests who decide to check out earlier than the booked duration will be charged at least one night's stay and up to 100% of the total booking amount.

Late Check-Out Policy:

  • Late check-out from 2:00 PM to 6:00 PM will be charged 50% of the daily room rate.
  • Any check-out beyond 6:00 PM will be charged as one full night.

Banquet Hall / Venue Charges:

  • Venue charges are applicable for an 8-hour shift, including setup and breakdown time.
  • Additional charges apply for exceeding the allotted venue time.
  • The above prices are exclusive of 18% GST.

Corkage & Liquor Policy:

  • If guests bring their own alcohol, corkage charges apply:
    • Beer Bottle: ₹100 + 10% VAT per bottle
    • Indian Liquor (750ML): ₹750 + 10% VAT per bottle
    • Imported Liquor (1000ML): ₹950 + 10% VAT per bottle
  • Mandatory Bar Handling Charges: ₹15,000 + 18% GST when corkage applies.
  • IMFL Liquor Package: ₹2,200 + 10% VAT per person (unlimited for 2 hours).

Damage & Incidentals Policy:

  • Guests will be held financially responsible for any damage caused to the resort’s property.
  • Charges for repairs or replacements will be added to the guest’s final bill.

Booking Status:

  • This document serves as a quotation only.
  • No rooms or banquet spaces are held until a signed contract and payment are received.
  • The rates mentioned are valid for 15 days from the date of quote and may be subject to change.